The Field Researcher
Dr. Ines Valdespino-Marlowe
Director of Consumer Palate Research
“The public palate is never wrong; it is merely early.”
Biography
Dr. Ines Valdespino-Marlowe directs the Institution’s Consumer Palate Research programme, a longitudinal study of what the public actually thinks of wine, as distinct from what it says when a waiter is watching. She is the originator of the Candour Gradient, a measure of the distance between a stated opinion and a private one, and has personally conducted more than 3,000 interviews in restaurants, airport lounges and, on one occasion, a lift.
She came to the Institution from the Valmere Institute of Sensory Metrics, where she led the first large-scale study of the Polite Sip. Her research has shown, across 41 territories, that 63.2 per cent of consumers describe a wine as “interesting” when they mean nothing at all. She is widely regarded as the most approachable executive at the Institution, a distinction she accepts with good humour and a clipboard.
Career history
- 2015–presentDirector of Consumer Palate ResearchThe Shit Wine Guide
- 2008–2015Head of Public Palate StudiesValmere Institute of Sensory Metrics
- 2003–2008Senior Field ResearcherFederation of Concerned Sommeliers
- 1998–2003Research FellowUniversity of Northern Ashmere
- 1996–1998Interviewer, Restaurant DivisionCorkwright Advisory Partners
Personal philosophy
The public palate is never wrong; it is merely early.
Professional achievements
- Created the Candour Gradient and the Consumer Palate Confidence Quotient
- Completed 3,000+ field interviews across 41 territories
- Established that 63.2 per cent of consumers say “interesting” to mean nothing
Industry contributions
- Principal investigator of the annual Consumer Palate Survey
- Co-designer of the Overall Disappointment Index’s consumer module
- Mentor to the Institution’s field researchers
Read the author’s work in the library
- Vintage 2023: A Qualified Optimism (Vintage Analysis)